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08-31-2014 02:37 PM
if bought by a certain date well I did that I have had windows 8 on my dell pc sense it came out now it needs reformatted and the disk they sent me is only a backup disk not an accrual windows disk or product key I cant even get it to reformat back to 7 am I screwed help thanks
08-31-2014 03:04 PM
Did you make your own recovery DVDs? If you order a recovery DVD set from Dell, you don't need a product key number to restore it back to factory condition.
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