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HELP! iPhone 5 won't send text to certain people?

Started 1360944720.137 in Electronics Talk | Last reply 1361042340.403 by Cha1k
Any suggestions before I head into the store( hour away) I tried deleting contact and reentering it,deleting previous text to said person, checked if I was blocked,no luck. When I hit text some come up blue,they work.and some come up green they do not. I am a new smart phone user my last one was 10 yrs old, so talk to me like I'm a 5 yr old ;-) Thanks so much!

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BogeyGirl1360946256.73956 PostsRegistered 4/29/2008Texas

Are you sure that they are not receiving your texts?

When I text someone with an iPhone it is Blue..and it is green when they do not have an iPhone.

Hope this helps..I found this in the Apple community..it is old but should help.




Last edited on 2/15/2013

Last edited on 2/15/2013

If I can't be kind..I won't say it at all!

violann1360966438.57713913 PostsRegistered 12/12/2004
Sometimes my iPad won't send if it has been disconnected from the WIFI here in the house. Since my phone is always connected, it doesn't happen when I use my 5.

I didn't come here to argue.- Peg Bracken

monalisa14­521360966674.4171460 PostsRegistered 8/29/2007

Agree with Bogey - it wont say delivered if sent and green - and it may not be instantaneous like the blue messages.

Also dont use emoticons for the "green People" Some of my recipients say this encrypts the message.

mcall10201360971471.221418 PostsRegistered 3/25/2007NJ
Have you shut off your I Message ? Go into settings scroll down to messages. I message should be on. MMS on Group on

melting1360981383.91125 PostsRegistered 5/4/2011
Hi all thanks for responding,I know they aren't receiving them because a red ! Comes up and says not received .yes did the settings,so frustrating,thanks to all hope to hear more of you out there with more suggestions if not of to the store I go.

webappq11360988891.4331587 PostsRegistered 11/12/2012

it must be a bug due to some app i guess


redtabby1360990221.133866 PostsRegistered 8/18/2005

When you are trying to send the text are you also on wifi or LTE? If you turn off wifi or LTE do you still have the problem? I found a forum discussion about this problem and it seems to be more common on Sprint.

mcall10201361019069.371418 PostsRegistered 3/25/2007NJ

That sounds like a problem with your carrier. Sorta like a all circuits are busy thing. Which carrier do you have? Also, what carrier are the people that are not receiving your texts have? Is it more than one carrier for different people?

Last edited on 2/16/2013

Last edited on 2/16/2013

BogeyGirl1361027237.72956 PostsRegistered 4/29/2008Texas

Things like this can be very frustrating Melting..I can relate. I agree with mcall..You might check with your carrier before making the hour trip to the Apple Store (or try calling Apple)..Hopefully your carrier location is closer.


If I can't be kind..I won't say it at all!

lemon meri­ngue1361038899.53346 PostsRegistered 11/3/2011Lemon Salon

There are two types of text messages on the iphone. One kind uses the internet/wi-fi (blue) and the other kind uses the cellular waves (green). If you are successfully texting blue messages, then that means your internet is fine and the person you are texting- their internet is good too. Blue messages are free and your phone company doesn't charge. But if you can not text your green messages, it means something is wrong with your phone company or maybe you're in a bad part of town with a bad signal. Or maybe you have exceeded your phone plan's number of texts you can send.

Life is delicious.

Cha1k1361042340.4031203 PostsRegistered 2/28/2009

iMessage can sometimes be a bear to activate for all your iPhone buddies. The best way I've found to make sure you don't get the red exclamation mark meaning that a message has not been successfully sent is to make sure you have the recepient's Apple ID in your contact entry for them.

Make sure they have both a phone number and their Apple ID activated to receive iMessages.

This link will give you more info on setting up both iMessage and FaceTime.

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