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Please, I need help with my Tracfone LG800G: It won't turn on.......

Started 1358936542.21 in Electronics Talk | Last reply 1358966314.073 by Loves2save
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I used it today and it was fine. When I came home I charged the battery since it was low.

After fully charging, it will not turn on. The screen remains BLACK when I push the power button. I have until January 3lst to return it, but it has all my contacts in it now.

Can anyone advise me what to do now? I don't really want to return it and start over.

HELP, PLEASE!

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IslandGirl71358936997.0531318 PostsRegistered 9/16/2012Savannah, GA

To get prompt professional support from TracFone call the Miami based TracFone Executive Resolutions Department at 1-800-876-5753 Monday - Friday 9:00 am to 6:00 pm Eastern time.

HTH!

fka Islandgirl7032 - forum member since 2007

Loves2save1358938636.4571168 PostsRegistered 6/19/2007CA
Try taking out the battery and putting it back in to see if that works. If that does not work hold the power button down for about 39 seconds and see if it recycles itself

bigsister1358939161.1275822 PostsRegistered 5/15/2010Southern California

IslandGirl7 and Loves2save, Bless you both! It works now. I took out the battery and replaced it right away. Than I held down the power button for about 39 seconds and it turned on.

What do think caused the problem? And will it happen often, as far as you know?

Thank you, thank you so much. I'm so glad you were there for me and you helped me so quickly.

P.S. I did call customer care and their "office" is closed right now.

gonnab1358948200.323123 PostsRegistered 8/10/2007Conn.

I returned that Tracfone because I consistently had trouble with it. Went back to my old Tracfone - doesn't have all the bells and whistles but it works for me!

age 78, sensitive/combo skin, few fine lines, lack of firmness especially to cheeks, short natural (never colored) grey hair, brown eyes

Loves2save1358966314.071168 PostsRegistered 6/19/2007CA
Happens within even the best of phones that is always a tip that state to try and usually works with taking out the battery and then putting back in. I don,t think you need to worry about anything it does happen a lot with phones Last edited on 1/23/2013 Last edited on 1/23/2013

Last edited on 1/23/2013

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