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Contributor
Posts: 32
Registered: ‎11-04-2011
I received the Aqua today "as is", the bag itself is in perfect condition, but... not one accessory included. Love the size, I'm 5'10". Will wear it now with my black, brown and grey, and lighter colors in the warmer months. Love the pop of color during the dreary winter months. My question is for you ladies that are experienced in buying as is bags, what are my chances in sending it back and getting another in Aqua that "might" include the accessories? I really wish the Q wouldn't accept these bags as returns without all of the accessories intact, seems like some are ordering them just to get the accessories "for free" and then returning the bag for a refund. For the $100 price difference it's not a deal breaker but it sure is frustrating.
Honored Contributor
Posts: 65,680
Registered: ‎03-10-2010

If you send it back and reorder right away you stand the chance of getting the same bag, unless someone else orders it more quickly. Unless you really want the coin purse, and I wouldn't blame you if you did, what you can do is call them and ask that they knock more off the price of the bag because the accessories weren't included. They almost always will. As is shouldn't mean you get less... If you really want the coin purse, my suggestion would be to wait until after this coming weekend, watch the as-is closely and order a few weeks out when chances are one of them being offered is going to be a more recent return or sample.


In my pantry with my cupcakes...
Contributor
Posts: 32
Registered: ‎11-04-2011
Thank you stevieb, I didn't know they would knock off a few bucks if I called. The coin purse isn't a must have, I'll probably use that pocket in the bag for my cell phone. It just feels like being ripped off a little, it was my first as is so its a gamble I guess. Thanks again for your helpful response!
Honored Contributor
Posts: 65,680
Registered: ‎03-10-2010

No problem, and while it's not a guarantee, many folks have found they're willing to work it out with a customer when the accessories are missing. If you run up against a wall, ask for a supervisor, but I think you'll be successful. As-is can be very uneven. Most of my purchases have been just fine, but there is the occasional stinker and I do think it's not uncommon for accessories to go missing. Those coin purses are so popular that I suspect some folks order the bag with every intention of returning it without the coin purse.


In my pantry with my cupcakes...
Honored Contributor
Posts: 20,143
Registered: ‎04-18-2012

This is primary reason I wouldn't order the as is orange one that was up back when I first bought my Logo Lock. But if you're ok with not having the coin purse for the savings you got, that's fine.

If you still want it you could take your savings and pick up one of the coin purses on IloveDooney.com right now. None of them are the aqua color so it won't match. If you want to check out the options just search for frame purse on their website. But if you do that, you might as well just buy a new Aqua bag with all the accessories, because the leather coin purses are still 48 dollars.

Don't Change Your Authenticity for Approval
Trusted Contributor
Posts: 1,653
Registered: ‎07-07-2012

I don't know how people live with themselves pulling stunts like that. I could never intentionally return something without all the pieces!

KJPA
Honored Contributor
Posts: 65,680
Registered: ‎03-10-2010

Maybe if Dooney and the Q would offer the coin purse as a separate purchase in all those colors they'd not only sell a ton of them but also avoid people ripping off the coin purses from the Logo Lock bags... What a concept!


In my pantry with my cupcakes...
Trusted Contributor
Posts: 1,653
Registered: ‎07-07-2012

Where's the Like button!? ITA Smiley Wink

KJPA
Contributor
Posts: 32
Registered: ‎11-04-2011
Yes, where's the like button?!
Honored Contributor
Posts: 65,680
Registered: ‎03-10-2010

{#emotions_dlg.thumbup} I think this is as close as we get to a like button...

or, if you're totally cool, I suppose this one... {#emotions_dlg.thumbup1}

Wink


In my pantry with my cupcakes...