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Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

O/T - Anyone having trouble accessing Order Status online?

I keep getting "invalid email address". I've tried calling customer service for the last half hour and it's constantly busy. It is snowing here, I don't live far from the Q, wonder if there is a general problem?
Super Contributor
Posts: 2,702
Registered: ‎03-10-2010

Re: O/T - Anyone having trouble accessing Order Status online?

Yes. The same thing happened to me with order status and the forums. I had to try several times before I got on.

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

Re: O/T - Anyone having trouble accessing Order Status online?

Yes, and they responded saying I won't be able to log in into for 2-3 hours due to maintenance. I think they should put something up on their website so we don't have to spend 20+ minutes on hold to find out.

Respected Contributor
Posts: 2,700
Registered: ‎03-09-2010

Re: O/T - Anyone having trouble accessing Order Status online?

Me too. Still can't get on. Changed a check order status to my credit card and it says ""CONTACT CS"" which I did and she said they are having problems.
Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

Re: O/T - Anyone having trouble accessing Order Status online?

I was logged into the forums earlier today, had no problems and can still post. I guess I'll keep trying. I bet that's why I can't get thru to CS. Lots of people calling and questioning. Thx for answering.
Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

Re: O/T - Anyone having trouble accessing Order Status online?

Now I see all the replies. They should put up a ""maintenance being done"" type note.
Esteemed Contributor
Posts: 6,253
Registered: ‎03-09-2010

Re: O/T - Anyone having trouble accessing Order Status online?

I was just able to get in after earlier failed attempts.

Respected Contributor
Posts: 3,816
Registered: ‎03-24-2010

Re: O/T - Anyone having trouble accessing Order Status online?

Me too! Ipads couldn't log on, my Android phone could. I sent a feedback to webbie an hour ago. All is good now. At first I thought someone got into my account!
Trusted Contributor
Posts: 1,928
Registered: ‎03-10-2010

Re: O/T - Anyone having trouble accessing Order Status online?

I was just able to access.
Respected Contributor
Posts: 2,700
Registered: ‎03-09-2010

Re: O/T - Anyone having trouble accessing Order Status online?

On 3/1/2015 priusgal said: I was just able to access.
I can now access but my Order Status still says Call CS.