Caution using Josie's Shower Butter

Dee in OK · ‎03-30-2012

I received the TSV containing Josie's shower butter. Love the products - that's not the problem. I used the shower butter for the first time this morning. When I squeezed the tube, the opposite end of the tube (the crimped end) burst open and I ended up losing about 1/3 of the tube of butter in the bottom of the shower. I don't know if anyone else has experienced the same, but be careful squeezing that tube so you don't have a similar experience.

brandiwine · ‎03-11-2010

I removed the seal and had no trouble. Sounds like you got a defective tube. I'd call her CS and see if they can send you a new one. Hate when things like that happen.

Susan25 · ‎04-02-2014

On 11/27/2014 brandiwine said:
I removed the seal and had no trouble. Sounds like you got a defective tube. I'd call her CS and see if they can send you a new one. Hate when things like that happen.

I agree that it sounds like you got a defective product. I would definitely ask them for a new one.

depglass · ‎03-10-2010

They will want you to send the entire kit back. That will work if they have more kits. They don't keep open stock on these kit items. Its up to you if its worth the work.

geezerette · ‎03-16-2010

Dee, you beat me to it--the exact same thing happened to me!

Dee in OK · ‎03-30-2012

On 11/27/2014 depglass said:
They will want you to send the entire kit back. That will work if they have more kits. They don't keep open stock on these kit items. Its up to you if its worth the work.

That's what I'm thinking, depglass.

happymom of 3 · ‎05-17-2010

That happened to me too! I was so disappointed. I like the body wash and don't want to sent the whole kit back.

Dee in OK · ‎03-30-2012

I guess mine wasn't an isolated incident. Sorry to hear others are having the same problem. Sure made me sad to lose a large portion of that shower butter.

tends2dogs · ‎05-08-2010

Thanks for the heads up Dee in OK. It hasn't happened to mine yet. I think I will put a zip lock around the tube in case the bottom blows out.

Sorry to hear about this happening to all of you.

Fear not Brothers and Sisters! I have read THE BOOK..........we win!!!

quadmimi · ‎12-27-2010

On 11/27/2014 Dee in OK said:
On 11/27/2014 depglass said:
They will want you to send the entire kit back. That will work if they have more kits. They don't keep open stock on these kit items. Its up to you if its worth the work.

That's what I'm thinking, depglass.

I would contact both QVC & Josie's customer service.....I have always had great response from Josie's site and I bet they would have the single butter tubes their...Good luck