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09-01-2014 11:11 PM
09-01-2014 11:20 PM
09-01-2014 11:28 PM
Hi, Same here on all of the It foundations,pressed blush and bronzer.I scraped it a bit but it still builds up a film.
09-01-2014 11:47 PM
Yep, mine did the same thing but that was awhile ago. I thought they fixed the problem. It sounds like a QC issue and sometimes they must get bad batches. Since it is defective, I would ask QVC to pay for return shipping, it shouldn't be on you!
09-02-2014 12:35 AM
09-02-2014 12:39 AM
On 9/1/2014 nrm said:Hi, Same here on all of the It foundations,pressed blush and bronzer.I scraped it a bit but it still builds up a film.
This happened to me with my blush and bronzer too. I used a washcloth and removed the top layer. It wastes a lot of product doing so.
09-02-2014 10:25 AM
this happened to me as well, so I contacted IT about it. they asked for a copy of my QVC receipt and they sent me a new one.
09-02-2014 01:17 PM
On 9/2/2014 TrvlAgt said:this happened to me as well, so I contacted IT about it. they asked for a copy of my QVC receipt and they sent me a new one.
Interesting- I contacted them just to let them know since many of us were complaining about that same thing at that time and they just gave me suggestions on why it may be happening (all my fault, of course) and none which applied to me. Plus, I have other pressed products (not from IT) that have never done that, regardless of what I used on my face before. Maybe now they accept there is a problem and are actually helping their customers but why not just fix the problem? Out of curiosity, did the new one you sent them do the same thing?
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