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09-06-2014 05:41 PM
I show my order now cancelled, anyone know anything? It was backorderd for over a month
09-06-2014 08:30 PM
Is this a surprise to anybody. I have had more auto deliveries cancelled this year than ever before and I've been getting the makeup sets on auto delivery for probably 8 years. I had never had any cancelled until this year. Now they always seem to have huge delays and then quite a few just cancelled. But q does have a policy on backordered items. I think it's 45? days and then they get cancelled.
09-07-2014 12:17 PM
pretty awful customer service, this bad was on auto delivery, the whole point of the purchase, shame on you BM and the Q
09-07-2014 10:21 PM
I think right now there is a lot of shame to go around for q. I just had the last part of a mally auto delivery cancelled on me too. There was never even a backorder. It was supposed to release on the 9th and then it was just cancelled.
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