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12-14-2014 08:21 AM
12-14-2014 11:41 AM
Every body has a lot of ""last"" orders. I do not think that is true. After one recovers from the hissy fit orders are still placed.
It does take forever I agree. I have had a product in Maryland for 4 days and am still waiting for SOME activity.
12-14-2014 12:52 PM
Everything I have ordered has shipped in 3 days. Now shipping is slow this time of year - can't really blame that on QVC, but I have gotten everything within 10 days. Of course , I think ahead and never would I count on getting a large item that I really need as a gift to get there from QVC. You are taking a chance doing that.
12-14-2014 01:09 PM
On 12/14/2014 ncascade said:Every body has a lot of "last" orders. I do not think that is true. After one recovers from the hissy fit orders are still placed.
It does take forever I agree. I have had a product in Maryland for 4 days and am still waiting for SOME activity.
QVC has lost many, many customers for several reasons including this one. When an order sits in the warehouse for days that is ridiculous! People do get fed up and stop ordering. Recently I ordered a $50.00 cake and then found out it wouldn't ship for a week. I had it canceled! I do 10% of the shopping here as I used to! If QVC see's this they know it's true!
Shop HQ has all of my business now. They know how to run a shopping channel! Things most always ship out the next day.
QVC uses the cheap way of shipping via UPS and transferred to the post office if you order through the automated system. I only order from QVC if it's something I cannot get anywhere else. I can order anything from Nordstrom's with free shipping both ways even if it's a tube of mascara, with faster shipping than QVC!
Recently I wanted to purchase the Go Bible for $66.00 but didn't do it. I saw it on Shop HQ for $29.00 and ordered it, also that day shipping was free! Don't even get me started on the shipping cost at QVC!
No, I won't recover from my "hissy". It's more than that!
12-16-2014 02:41 PM
Still waiting for that product to ship from Maryland.
12-16-2014 07:21 PM
I haven't had any problems in receiving my orders in a timely fashion!
12-16-2014 11:35 PM
12-21-2014 01:30 PM
12-22-2014 11:12 PM
I have never had a problem with the Q or their customer service in the 20 yrs. I've been shopping with them. Years ago an item I ordered never showed and they promptly credited me. Returns have always been credited in a timely fashion. I've been delighted with the speedy shipping this month.
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