> Whatever you do, talk to CS first. I sent back a gift
> that was clearly from someone else to me as a gift,
> and clearly wrote that I wanted a merchandise credit
> instead for the gift. Did they do that? No. They
> posted a return, and refunded the money to the gift
> giver, who was steamed that I returned it. So now I
> have no gift and and a steamed gifter. Not happy with
> the Q about this, I can tell you.
teathyme - That is exactly what happened to me. I filled out the form properly and didn't know I couldn't trust them to handle the gift return correctly and discreetly.
My elderly mother was hurt and bewildered and I was mortified and very angry. It was the 2nd really bad thing QVC had done to me personally. I gave them one more chance after that, which they also blew. I have only 3 items in the past 2 years, one of which I returned.
I'd say I'm pretty much through with the Q.
My favorite people are dogs, and
Dogs are my favorite people.