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The Q We Love

QVC & Returns

Started 1304878960.46 in The Q We Love | Last reply 1305407546.343 by LJ in So Cal
replies

I have to say, my last two returns have been processed unbelieveably fast - I mailed on a Tuesday and by Saturday (when I checked) they had already processed them. On the other hand I sent back 3 pieces of jewelry (which probably cost around $21.00 to ship them to me) cost me $3.37 to send them back (with a confirmation!)....

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maryida1305201595.3472821 PostsRegistered 9/16/2006

QVC's return policy/procedure is the pits. They need to take a lesson from LL Bean, Lands End, and Amazon. Those companies are really on the ball when it pertains to returns/refunds. I have cut back considerably shopping from QVC because of some of their policies.

luvmypupz1305202012.6034991 PostsRegistered 8/30/2010By the Sea Shore

They generally take forever to do a return, I have noticed it takes about a week after it shows my item is actually there and if you use their labels it seems to sit at the PO a long time before it is even picked up. HSN is much faster with returns, I have returned things on a Monday and the return is always done by Wednesday.

"I confronted the fact that I was not only talking to a dog, but answering for one." - Claire Cook, Must Love Dogs

banjo1305215464.135147 PostsRegistered 6/16/2006Nebraska

I don't return much, but when I do I always get a prompt refund. I have no complaints about returns.

You can tell who the strong women are, they are the ones building each other up, instead of tearing each other down!

qvcaddition1305215668.465594 PostsRegistered 6/30/2007

Lately, in the last six months, I have returned a lot and it takes forever as another PO said.

LJ in So C­al1305407546.333254 PostsRegistered 1/16/2011

I don't return alot but the last 2 out of 3 items I just purchased were returned due to defective merchandise. It took QVC 10 days after receiving the items to credit my debit card. Absolutely frustrating. I'm buying more in discount stores because I can see and touch the items before I decide to purchase, and don't have to pay shipping.

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