TSV(R) Preview
51 Members and 14014 Guests Online

Kitchen & Food Talk

Another Keurig--Pump won"t work

Started 1274671435.527 in Kitchen & Food Talk | Last reply 1275103421.533 by Im not Lisa
replies

Has anyone had this happen to them?  Does anyone know how to fix this? 

Re{#emotions_dlg.confused1}

Page 1 of 1
Loves2save1274814404.131168 PostsRegistered 6/19/2007CA

If its still under warranty (one year) call Keurig and they will send you out another one. Are you talking about the B70 model they have had alot of issues with the pump.

mibaker1275010875.043600 PostsRegistered 9/26/2005

I am on my 2nd replacement for the new quiet pump. I got the TSV in December and 3 months later it quit and called Keurig and got a replacement. Have had the replacement for 3 months and this pump quite working. Called Keurig and they are sending another out to me with 2 free boxes of coffee for my inconvenience. Call Keurig and they should help you.

RE1275015924.297637 PostsRegistered 2/17/2008

Thanks to both of you. I'm going to call tomorrow and see if Keurig can help me!

Re{#emotions_dlg.huh}

scuba diver1275052193.82760 PostsRegistered 2/5/2006Land of Ah's

RE ~ Hope Keurig's CS was able to help you. I purchased the B70 tsv from last December and mine seems to have quit working this week, too. It says it's "brewing" but it doesn't.{#emotions_dlg.confused1} Guess I'll be calling their CS this weekend (if they're open) to see what they can do.

Im not Lisa1275103421.53316 PostsRegistered 5/7/2006Florida
Keurig customer service is amazing! I started having problems with the digital display on mine, (purchased the TSV) called Keurig customer service and they said my whole machine needed to be replaced, only had my machine for a few weeks, didnt even register it yet.

Customer service registered my Keurig with me on the spot, they then proceeded to overnight a new machine to me even though I purchased from QVC!!! Very happy with Keurig!!!! 5 stars (I kept some of the parts from the broken machine and just threw it away, didnt have to return anything) {#emotions_dlg.thumbup1}

Page 1 of 1