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HELP!! My Keurig stopped working!!!!

Started 1274226987.647 in For the Home Talk | Last reply 1274728799.96 by Fifi1

I have had my Keurig for a year.  The heating element works but the water won't dispense.  Once it's time for the water to dispense the machine turns off.  Has anyone esle had a similar problem?  Does anyone have any suggestions on how to fix my Keuring???

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RinaQ1274227650.31309 PostsRegistered 2/3/2007NY

I don't own one, but have read posts where people have had problems. They said they contacted Keurig and they offered a replacement. I would try contacting them and see what they say.

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babcias51274227693.571377 PostsRegistered 1/12/2009Az.

Have you tried to use vinegar instead of water?  Perhaps it's just clogged with calcium deposit..........Hope it works for you...I love mine.


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Brabls1274227762.49714740 PostsRegistered 4/27/2007

And follow the directions on cleaning the various tubes that are part of the dispensing system.

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SuzyBailey1274227843.4935360 PostsRegistered 6/17/2007NEW YORK, NEW YORK

Holy Cow! That's why I bought a mini in case that happens to mine! I had a problem also several months ago and when I ran vinegar thru it a few times, it worked! Maybe it is just a build-up. I got the suggestion here on the boards and it worked!

"This Ain't Tennessee, and He Ain't You". Janie Fricke

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Honest QVC­ Queen1274230941.303181 PostsRegistered 11/25/2007

I just tried runnign vinegar through it and that didn't work.  But guess what!!!  I called Keurig and apparently my pot is still under warranty. (It's actually 10 months old) and they are sending me a new Keurig!!!  Apparently, it's a newer model and I have to do is send by the k-cup holder from my old pot after I recieve the new pot!!!!  Thanks for all the suggestions.

SuzyKoubti, I also have the mini.

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Auntnete1274239835.153044 PostsRegistered 3/4/2008Georgia

Ours stopped after a couple of months, vinegar worked for us.

I am so confused, I don't know if I found a rope or lost my horse.

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Pecky1274273607.861575 PostsRegistered 4/15/2007

Do you use white vinegar and how much and how often? Thanks

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Honest QVC­ Queen1274274238.38181 PostsRegistered 11/25/2007

The tech support at Keurig told me that you should use white vinegar at least once a month if you use your coffee maker daily.

I have the mini, I used my Keurig at least twice a day.  I'll let you know how the replacement process goes, just in case any of you have the same problem.

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Honest QVC­ Queen1274677848.42181 PostsRegistered 11/25/2007


I recieved my new mini plus Keurig on Friday.  They sent it via Fedex.  As the customer service rep informed me, I recieved a newer model, same color as my old one and a package a assorted k-cups!  I think there were 12 k-cups in the box.  Outstanding service, I am very happy now.

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bopper1274712902.6814297 PostsRegistered 8/5/2007

I am glad you received your new keurig.  I have the newer mini and I love it.  I haven't cleaned it yet though and I probably should.  I have a well but I do use the Britta pitcher water to fill it.  How much vinigar and water do you use in the mini?

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Fifi11274728799.964905 PostsRegistered 1/21/2005

Had our larger one and have given these as gifts as well and no issues as long as you use filetered water - always use my filtered fridge water - and all our "giftees" have done the same - love the coffee from our K-machine!  I don't purchase Starbucks nearly as often since we received our machine a couple years ago as a gift from our ds for Christmas.  Iam certain we save $$ by using the K-cups!  Ours is from Best Buy and that's where I've purchased the 1/2 dozen as gifts - don't think it would matter the purchase point though.


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