Just wondering how often does QVC.com update the order status on an item that we have ordered? Do they update once a day, and if so about what time, what is the frequency any information that is provided would be appreciated.
I ordered the Dell All-n-One Computer on 5/4/12 and still have yet to receive it. I contacted customer service a couple of days ago and they told me that it is schedule to ship on 5/24/12 (which is today), I haven't seen any more updates as to my order status and am just curious and really anxious to get my computer as it has been awhile now since I ordered it.
I am not sure, but I assumed it was done in 'real time' as the items actually went our the door! Computerized, so it probably is so... :)
If the item is shipping directly from Dell then QVC waits for Dell to notify them it has shipped before they change the order status. I have had orders from outside vendors arrive and the order status still did not say shipped.
Lorasgon, I bet you have it now, don't you. Mine was due to be delivered on the 24th and as of that day, it was still 'processing'. But when I got home that evening, it had been delivered. Next day, the status said delivered and who signed for it. It's done through Dell so QVC is behind in showing the true delivery status right away.