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question about shipping - hsn

Started 1328392251.34 in Beauty Banter | Last reply 1328836530.563 by a cook

Hi,

I made my first purchase on hsn this week. I ordered on the 2nd and it still hasn't shipped. It says that it won't be arriving until the 13th? Is this normal for hsn? Why does it take so long? Thanks!

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Kathleen1328392908.7513174 PostsRegistered 8/7/2006East Side, West Side, All Around The Town ... London Bridge is Falling Down

Do you realize that you are asking a question about HSN shipping on a QVC forum?

Perhaps you should find their website and ask.

a cook1328393177.1372016 PostsRegistered 7/21/2011

Golly, I didn't notice that?

Yes, actually I am aware. Their website doesn't have as much activity and this one is full of folks who regularly discuss hsn, ulta, sephora, my glam, birchbox and all sorts of other beauty-related websites.

But gee, thanks for the tip.

Shelbelle1328393383.24734779 PostsRegistered 10/6/2004

Based on my 9 years experience of posting here, it is perfectly fine that you asked your question here. We discuss all forms of shopping here. HSN is usually pretty quick, usually get my items in 5 to 7 days promptly. You can always call their CS and ask if there was any kind of hold up with your order, they are happy to assist.

Mary Bailey1328393402.527391 PostsRegistered 10/6/2004Bedford Falls in It's A Wonderful Life

The majority of my HSN orders are received extremely quickly, every once in a while there is a stinker.

Be kind. For everyone you meet is fighting a battle you know nothing about.
.
Just Remember that sometimes, the way you think about a person isn't the way they actually are. - John Green

a cook1328393537.062016 PostsRegistered 7/21/2011
On 2/4/2012 Shelbelle said:

Based on my 9 years experience of posting here, it is perfectly fine that you asked your question here. We discuss all forms of shopping here. HSN is usually pretty quick, usually get my items in 5 to 7 days promptly. You can always call their CS and ask if there was any kind of hold up with your order, they are happy to assist.

Thanks Shelbelle! I appreciate it. I just thought of something, I purchased something that has to be shipped ground I think - perfume and nail polish and remover. That would explain why the shipping itself would be slow, but not why it hasn't left yet. I will call CS and try to figure out what the hold up is.

a cook1328393588.4572016 PostsRegistered 7/21/2011
On 2/4/2012 Mary Bailey said:

The majority of my HSN orders are received extremely quickly, every once in a while there is a stinker.

Thanks Mary! Have you noticed a pattern of particular types of products that are especially slow?

NiteStar1328393690.2632327 PostsRegistered 12/8/2004

It usually depends on where you live and which of their warehouses they are shipping from. And.....please feel free to ask questions on here.....no matter who then vendor!

icezeus1328393746.3174568 PostsRegistered 10/30/2010Southern California

OP,

A lot of people including myself shop on both sites. I guess my question would be what time did you place your order on the 2nd. Today is only the fourth. I placed an order for Korres Roses and Love 3 piece trio on the 3rd. My item has not shipped yet but hardly no time has passed. I expect to receive an item has shipped e-mail by Monday and then my item tends to turn up within two days or so. Items always arrive way before the promised delivery date. I also have a delivery date of 2/13/12. Congratulations on your first purchase with HSN.

Mary Bailey1328393892.4637391 PostsRegistered 10/6/2004Bedford Falls in It's A Wonderful Life

a cook--- The only slow thing recently was the TS Ahh Bra. I ordered yesterday's TS Billonaire Boyfriend - hopefully it's not TS that are slow.

.

I usually get the email shipping notification after I've recieved my items. I track through their website.

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Last edited on 2/4/2012

Be kind. For everyone you meet is fighting a battle you know nothing about.
.
Just Remember that sometimes, the way you think about a person isn't the way they actually are. - John Green

Farmers da­ughter1328394008.7871415 PostsRegistered 8/28/2008

If you get your tracking # (available from the automatic line or prob the net), you can even obtain the location of your package. I did this a few years back, don't know if I could do it again...not real computer savvy.

Shelbelle1328394091.0734779 PostsRegistered 10/6/2004

BTW, I may be a little too late, but a friend of mine just sent me a code for first time HSN buyers today. So when you call CS mention code C57258, perhaps they will go the extra mile and give you a $10 credit towards a second purchase, well worth a try.

a cook1328394295.322016 PostsRegistered 7/21/2011

Thanks everyone - I really appreciate the help! I think I'm just used to shippers that move really fast. I guess it hasn't been that long. Thanks for the code Shelbelle! After I registered on the site I got a discount code (probably that same one) but I had just placed my order. I hadn't considered calling CS and seeing if I could get the discount on that order or my next. Thanks!

a cook1328394350.1532016 PostsRegistered 7/21/2011
On 2/4/2012 Mary Bailey said:

a cook--- The only slow thing recently was the TS Ahh Bra. I ordered yesterday's TS Billonaire Boyfriend - hopefully it's not TS that are slow.

.

I usually get the email shipping notification after I've recieved my items. I track through their website.

Last edited on 2/4/2012

I got the billionaire too. I hope I like it. I never purchase without smelling first but I like boyfriend and I love bergamot and it was a good price so I took the risk. Hope you like it too!

Shelbelle1328394513.61334779 PostsRegistered 10/6/2004
On 2/4/2012 a cook said:

Thanks everyone - I really appreciate the help! I think I'm just used to shippers that move really fast. I guess it hasn't been that long. Thanks for the code Shelbelle! After I registered on the site I got a discount code (probably that same one) but I had just placed my order. I hadn't considered calling CS and seeing if I could get the discount on that order or my next. Thanks!

Yes, worth a try. HSN gives out what they call Spendable Kash, in other words, a credit in your account towards a future purchase. They may be happy to do that for you, ask for it, dont be shy!!! And if the CS agent was not accommodating, hang up and call back and get someone else, I do that all the time. Keep me posted, Shel

JOU2JOU1328395454.787649 PostsRegistered 6/8/2011
I have been shopping on HSN for years. It will show"not shipped" for a couple of days and then BAM, it's on the truck for del. They have fast Ground del.

I Teach Too1328398565.39711790 PostsRegistered 7/14/2007Eastern Iowa...If you build it, they will come.

Was it a Perlier order? I noticed that my Perlier order will not arrive un 2/13. That is very unusual for HSN. They usually ship out the day after you order. I wonder if my Perlier order is waiting for product to arrive from Perlier.

I know too much to go back an' pretend.

a cook1328398724.642016 PostsRegistered 7/21/2011

jou jou - thanks - I'll watch for that.

I teach too - nope, it was some lippman polish and remover (the value set) and some fragrance.

Shel - I haven't called yet (feeling a little nervous I get) but I will!

Shelbelle1328399249.5134779 PostsRegistered 10/6/2004

Remember Mr Rebates now giving back 6% st HSN thru Val Day.

betteb1328399428.10716504 PostsRegistered 1/1/2008The Land of Oz

HSN usually takes a day ot two to ship but their items seem to spend less time in transit. The delivery date of the 13th is the same as Q. They give themselves that full 7-10 days for delivery but you usually get the item sooner than that.

I will bet that since you are a first time shopper, if you signed up for their emails, you will get an email coupon good on your next purchase soon. You may also get an invitation to get one of their credit cards too. I did.

"God forbid you ever had to walk a mile in his shoes. 'Cause then you really might know what it's like to sing the blues" Everlast

Dharma_Ini­tiative1328399486.664147 PostsRegistered 7/16/2007

People post about HSN and Shopnbc here all the time. Not sure why you got that first "knickers in a twist" reply.

TY1328409824.2034057 PostsRegistered 3/22/2007

I wish that HSN would ship to Canada -- I see some cute clothes or some cosmetics that I would like to try that aren't available on The Shopping Channel in Canada, but unless I want something shipped to a relative in the U.S. it's too much hassle to do that.

a cook1328417631.0032016 PostsRegistered 7/21/2011
On 2/4/2012 Dharma_Initiative said:

People post about HSN and Shopnbc here all the time. Not sure why you got that first "knickers in a twist" reply.

Guess somebody was having a bad day. I was a little sassy in my response to her, and I probably shouldn't have been. Oh well. Thanks for commenting though!

annabellet­hecat1328418450.6114503 PostsRegistered 9/23/2006
HSN always takes a lot longer for me to get theirs. Sometimes I get QVC the next day. I buy maybe 1/6 th. The amount on HSN as QVC. QVC is better every which way.

Marie-M601328422344.75202 PostsRegistered 8/22/2010
I shop both but way more on Q. Ordered the no no today's special to try in facial hair. Here's hoping but my orders fro h might take a day or 2 more than q but never as long as they say. Maybe it was a pre sale?

ULA1328438465.22719 PostsRegistered 1/8/2012

Another tip--at hsn--if you need to exchnge--all you do is call CS--they will ship out another one RIGHT AWAY AT NO CHARGE. They don't make you place a new Order or wait until they get your original order back at their wharehouse!

Also--after your 1st Order-ofthe-day--they charge HALF off of S/H until MIDNITE!

Checkout their CLEARANCE section--they have TRUE clearance prices--up to 70-percent off!

and they DO ship::::::::fast!

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