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Calling all hairdressers! Help! Bleached Hair breakage!

Started 1328239144.233 in Beauty Banter | Last reply 1328575357.267 by Gokimi

I have been bleaching my hair for months with no problems until today. The stylist applied the bleach to the front of my hair first and thus it ended up staying on too long (so the back would come up light enough) and the front of my hair is totally breaking off.

I read on line that using a conditioner will only make it softer (and worse). But I am wondering if Wen is okay to use? I have used it faithfully for the whole time I have bleached my hair and it really helped with the frizz and dryness.

Do I need to go to a salon for a protein repair treatment? Please help. I actually send an email in to the Wen website to see if they will reply, but I doubt I will hear back.

I guess I should just leave it alone for a day or so vs trying to apply anything else right now?

Any suggestions from hairdressers are greatly appreciated! {#emotions_dlg.sad}

Page 1 of 2
dsky1328239764.6671064 PostsRegistered 1/3/2009

Go back to your hairdresser and have them give you a hair conditioning treatment, they need to know what happened. If you were my client I would want to know. I would try the Wen it will no hurt. Your hair needs to be treated very gently and conditioned. You could use Silk Therapy or any deep conditioning treatment. If you are double processed then your hair will always have breakage as this process is very harsh, and you are right, the front hairline is very fragile as it is the finest in diameter and should be colored last and possibly with a more gentle formula. It will grow in don't worry.

KatieSab1328239839.337324 PostsRegistered 3/27/2008

As someone who is currently in cosmetolotgy school, I would have it taken care of professionally. The salon that damaged your hair should take care of you in terms of trying to fix it. The stylist left the chemicals on and damaged your hair, they should make it right.

Conditioners are not only going to make it softer, they do help with elasticity and will help with minimizing the breakage. You probably need something like a weekly intensive moisturizing/protein treatment to help restore it.

that really stinks. I hope you can get it fixed.

hairslinger1328240120.093246 PostsRegistered 1/24/2009

Conditioning will help minimize the breakage, but once it has broken off..there is no repairing except for cutting it to even it up and remove any other damage. Sorry!!!

a cook1328240537.642016 PostsRegistered 7/21/2011

Go back and ask for a deep conditioning treatment. I am sure that she'd rather know than have you never come back! As for tonight, I'd put a hair mask on it and sleep in it overnight with a showercap and then rinse it gently in the morning. Good luck!

Gokimi1328240757.607905 PostsRegistered 10/25/2007Half Moon Bay, CA

Thanks so much to all of you and especially dsky for the prompt reply! I am afraid to go back to the same place! I have a call in to another place to see if they will take me for an emergency treatment if necessary. I am sure they have seen worse...but I am still scared to comb or wash my hair!

dsky1328241386.271064 PostsRegistered 1/3/2009

Don't be afraid Gokimi, I know your hair probably feels "mushy" right now but will "harden" in a couple of days. If you have milk or plain yogurt you might want to dab that on your hair. If your scalp is irritated this will sooth it also. Rinse it out after about 15 minutes, (the protein will help sooth cuticle, (the outer layer of hair). Do not comb your hair, you don't need to at this point unless you have a wide tooth comb.

Gokimi1328241593.167905 PostsRegistered 10/25/2007Half Moon Bay, CA

Thanks dsky! I wrote you back on the other post but this answers more questions. You are the best for being so helpful and generous. I really appreciate it...

dsky1328242033.51064 PostsRegistered 1/3/2009

I am glad to help, don't worry ok, it will get stronger with each day. Take care.

Irshgrl312­011328242101.48714455 PostsRegistered 3/14/2006

Before becoming an aesthetician, I was a master hair stylist for over 10 yrs specializing in corrective color. That is all I did was color, corrective color, foils, etc...

First off, you need to be as gentle as you can with your hair right now. What day did you have this done? It takes the hair about 72 hours for the cuticle to close back up (which is won't close completely because it is so damaged) so even putting it in a ponytail could cause more breakage.

I would go back to the salon where you got this done ASAP. Do not wait one day. You need a protein treatment. Your hair is super porous right now from the damage. When hair is porous it results in frizzy and very breakable hair. Using a treatment with protein will help to fill up those porous areas. You will need a combination of a good protein treatment and a good moisturizer to help soothe the hair. Also, protein can make hair a little straw like so it is important to use a good moisturizer with it so when you come it out you have as little breakage as possible. You don't want to over do protein though. I would suggest no more than 2 protein treatments a week. Too much of protein is not a good thing. Trust me on this. Not every person who colors hair is color savy and really knows a lot about it. This is why there are people who specialize in this and make a lot of money because it is not an easy thing to do. Please do not let the staff tell you that you do not need a protein treatment or a moisturizer (they may do this to save money and cover their butts).

I would also strongly suggest two great products. They are made by Joico and called K Pak (which is keratin protein) and it will start to fill your porous hair and strengthen it. Second you will need to get Joico Moisture Recovery Treatment Balm. You will use this AFTER using the KPak treatment. This will help aid your hair recover its elasticity and to help smooth the cuticle of the hair. It will also be great at detangle the hair because bleached damaged hair can be like mushy cotton candy when wet and VERY delicate. Please use a wide tooth comb when running this through in the shower. Use the KPak first and leave on for up to 15 min or so then rinse thoroughly and use the Balm and leave that on for a bit and use the wide tooth comb to GENTLY comb through hair when Balm is still in it. After you rinse put a little more Balm (size of dime or nickel) into your hands and massage in (especially ends and more damaged parts) and use as a leave in. Don't rinse it out. This will help protect it and keep it from being a tangled mess. These Joico products you will use at home.

If they happen to sell Joico at the salon you go to, I would insist that they pay for these two products to use there when you come in and to send you home with these two as well for future use.

Irshgrl312­011328242890.7214455 PostsRegistered 3/14/2006

Also, do NOT let them perform any other services on your hair besides the protein/conditioning treatment. Do NOT let them talk to you in putting more color, bleach or toner on your hair. Most colorists will know this but you would be really surprised at the amount of stylist who do not. This is why when doing a color that is a double process it is important to get a COLORIST and not just a stylist. I went to cosmetology school and took right to coloring but when I got out, I didn't know anything about coloring really. You only learn the basics there. I had a boss who saw that I was very proficient in color and she sent me to color classes constantly. I was at color classes 3x's a month for the first 5 yrs I was doing hair.

Also while I have nothing against WEN cleansing conditioner, I would not use it right now or for a very good amount of time. Here are the reasons. WEN contains a lot of essential oils that are irritating like menthol, mint, etc. With your hair being so damaged the last thing you want to do is to add anything like that to your scalp or anything to compromise the integrity of your very porous hair that is so delicate and breakable right now. Save that for a couple of months down the road if you want to use that. WEN lovers, don't bash me about this. I am not bad mouthing WEN, but I know what I am talking about when it comes to damaged hair/scalp and irritating essential oils.

Spunkyspou­ts1328244322.8537198 PostsRegistered 11/19/2008miami

go get a Redken Extreme pac asap, you need to rebuild the hair, WEN will not do that Redken will. Extreme pac is made for hair emergencies like this , then afterwards you will need to moisturize and you could use their anti-snap conditioner. Or, use the Joico products that Irish recommends, the important thing is no conditioners with strong ingredients that could irritate your hair, replace the missing protein, then moisurize and use a cool setting on hair dryer to close cuticles when done.

Last edited on 2/2/2012

Last edited on 2/2/2012

Gokimi1328245547.47905 PostsRegistered 10/25/2007Half Moon Bay, CA

You guys are awesome! Thanks so very very much! I'd like to think this gal would call me tomorrow to ask how things are since when she was combing out my hair with a fine tooth comb and it was balling up and breaking right in front of her eyes. I literally had to tell her to stop because it was breaking.

What is double process? I dont have it bleached and then colored...it is very light blond, bleach only...40 volume! but like I said, it has been fine and would have been fine today if she had paid more attention to my timing.

Lesson learned...dont think i want to go back there...

Irshgrl312­011328247352.91314455 PostsRegistered 3/14/2006
On 2/2/2012 Gokimi said:

You guys are awesome! Thanks so very very much! I'd like to think this gal would call me tomorrow to ask how things are since when she was combing out my hair with a fine tooth comb and it was balling up and breaking right in front of her eyes. I literally had to tell her to stop because it was breaking.

What is double process? I dont have it bleached and then colored...it is very light blond, bleach only...40 volume! but like I said, it has been fine and would have been fine today if she had paid more attention to my timing.

Lesson learned...dont think i want to go back there...

Double process is a term used when lifting hair more than 2 levels of color. Lke bleaching and then toning/coloring to deposit a new color. Does your stylist just bleach it and leave it or does she add a toner/color or a rinse to it? She is using bleach AND a 40 volume developer? That is a lot. Too much. What is your natural base color and what color are you going to? Is she doing your whole head or foils? I am thinking she is doing your whole head from how you have described it. If she is doing your whole head, is she just doing the regrowth? She doesn't pull the bleach through the hair that has already been bleached does she? Also, when bleaching hair, it gets weaker and weaker every time you do it. So what may have been great the first 3 or 4 times, could be disastrous the 5th or 6th time.

Try and get the products I recommended. I have seen some real hair disasters. I would correct color that girls would do at home or come from another salon to have fixed. Joico actually buys Asian unprocessed hair and grinds that hair down to extract all the keratin protein from it and adds that to their protein treatments. That is why I think it is superior. I have tried about every product on the market in regards to shampoos, conditioners, treatments and protein treatments and this is just great. Redken is good too but I really think that Joico is best especially for really damaged cotton candy mushy type of bleached hair. There is another great product too that I forgot to mention and it is called ApHogee Two Step Protein Treatment. This is used for really damaged hair usually caused by bleaching or chemically straightening the hair. I would see if the salon you go to offers this treatment and insist they do this on you. This product really strengthens the core of the hair. Then you can get either Redken, Joico or whatever you choose to take home with you. If you are going on recommendation from your salon though, make sure the person recommending this specializes in corrective color, like I said there is a difference and you need someone who knows what she is doing and does only this in the salon. Most good salons have a corrective color specialist on staff. A specialist understands the needs of your damaged hair way more than a girl who cuts, perms and occasionally colors. They are trained not only on color but the integrity of the hair and maintaining it.

Going to bed now. If you have any questions, I will check back tomorrow. Good luck.

Spunkyspou­ts1328248078.077198 PostsRegistered 11/19/2008miami
On 2/2/2012 Gokimi said:

You guys are awesome! Thanks so very very much! I'd like to think this gal would call me tomorrow to ask how things are since when she was combing out my hair with a fine tooth comb and it was balling up and breaking right in front of her eyes. I literally had to tell her to stop because it was breaking.

What is double process? I dont have it bleached and then colored...it is very light blond, bleach only...40 volume! but like I said, it has been fine and would have been fine today if she had paid more attention to my timing.

Lesson learned...dont think i want to go back there...

I have been there{#emotions_dlg.crying}

winamac11328271251.2530944 PostsRegistered 12/29/2010Indiana
On 2/2/2012 irshgrl312 said:

Before becoming an aesthetician, I was a master hair stylist for over 10 yrs specializing in corrective color. That is all I did was color, corrective color, foils, etc...

First off, you need to be as gentle as you can with your hair right now. What day did you have this done? It takes the hair about 72 hours for the cuticle to close back up (which is won't close completely because it is so damaged) so even putting it in a ponytail could cause more breakage.

I would go back to the salon where you got this done ASAP. Do not wait one day. You need a protein treatment. Your hair is super porous right now from the damage. When hair is porous it results in frizzy and very breakable hair. Using a treatment with protein will help to fill up those porous areas. You will need a combination of a good protein treatment and a good moisturizer to help soothe the hair. Also, protein can make hair a little straw like so it is important to use a good moisturizer with it so when you come it out you have as little breakage as possible. You don't want to over do protein though. I would suggest no more than 2 protein treatments a week. Too much of protein is not a good thing. Trust me on this. Not every person who colors hair is color savy and really knows a lot about it. This is why there are people who specialize in this and make a lot of money because it is not an easy thing to do. Please do not let the staff tell you that you do not need a protein treatment or a moisturizer (they may do this to save money and cover their butts).

I would also strongly suggest two great products. They are made by Joico and called K Pak (which is keratin protein) and it will start to fill your porous hair and strengthen it. Second you will need to get Joico Moisture Recovery Treatment Balm. You will use this AFTER using the KPak treatment. This will help aid your hair recover its elasticity and to help smooth the cuticle of the hair. It will also be great at detangle the hair because bleached damaged hair can be like mushy cotton candy when wet and VERY delicate. Please use a wide tooth comb when running this through in the shower. Use the KPak first and leave on for up to 15 min or so then rinse thoroughly and use the Balm and leave that on for a bit and use the wide tooth comb to GENTLY comb through hair when Balm is still in it. After you rinse put a little more Balm (size of dime or nickel) into your hands and massage in (especially ends and more damaged parts) and use as a leave in. Don't rinse it out. This will help protect it and keep it from being a tangled mess. These Joico products you will use at home.

If they happen to sell Joico at the salon you go to, I would insist that they pay for these two products to use there when you come in and to send you home with these two as well for future use.

great info Irish!! ITA w/ your comments. Too much protein is not good and some overdo it. I, too, like Joico and have used it. Is the BALM a rinse out item? I thought it was a leave in? THANKS!!! Great info!

"Friends don't let friends...drink white zinfandel"

g96351328274981.03316 PostsRegistered 3/27/2010
My husband and I are both hairdressers and own a salon and we use/sell Bumble and bumble products. They have two products that are called Mending and Quenching. Each one has a shampoo, conditioner, masque, and complex. The quenching is of course for the very dry and the mending is for hair that needs to be repaired/over processed . We cannot keep these in stock. We sell more quenching than mending but they are both one of the best sellers of the line. The mending would really help you. The shampoo is ultra mild and the once a week masque is great. The complex is a leave in treatment that seals the cuticle and strengthens and protects. They are expensive though with each product costing between $29 and $37 but are worth it. You can find out more info online at the bumble website and find a salon there that sells it or find it at Sephora. I'm sorry this happened to you. You should ask to speak to the owner because the stylist needs to be reeducated.

Kat 131328277206.55869 PostsRegistered 7/6/2011
On 2/2/2012 irshgrl312 said:

Also, do NOT let them perform any other services on your hair besides the protein/conditioning treatment. Do NOT let them talk to you in putting more color, bleach or toner on your hair. Most colorists will know this but you would be really surprised at the amount of stylist who do not. This is why when doing a color that is a double process it is important to get a COLORIST and not just a stylist. I went to cosmetology school and took right to coloring but when I got out, I didn't know anything about coloring really. You only learn the basics there. I had a boss who saw that I was very proficient in color and she sent me to color classes constantly. I was at color classes 3x's a month for the first 5 yrs I was doing hair.

Also while I have nothing against WEN cleansing conditioner, I would not use it right now or for a very good amount of time. Here are the reasons. WEN contains a lot of essential oils that are irritating like menthol, mint, etc. With your hair being so damaged the last thing you want to do is to add anything like that to your scalp or anything to compromise the integrity of your very porous hair that is so delicate and breakable right now. Save that for a couple of months down the road if you want to use that. WEN lovers, don't bash me about this. I am not bad mouthing WEN, but I know what I am talking about when it comes to damaged hair/scalp and irritating essential oils.

Hi....

I have had my very long hair highlighted PROFFESIONALLY 3 or 4 times per year
((I don't over-do-it ,3 or 4 times per year is enough for me))
WITH BLEACH for at LEAST 20 years with ZERO Problems................

UNTIL..........I started using WEN......

The same thing happened to me AFTER using WEN for 6 months.....
The back of my hair was breaking......AND....
It was the untouched, unbleached hair AND the bleached hair that was breaking !!!
In addition, In the front , I developed a quarter size BALD spot !!!!!.....

QUIT the WEN !!!!!

Now, after a year of not using the Wen, my hair, the re-growth, is back to normal.....

I still continue to highlight with bleach professionally and NO breakage......

I also, as ishgirl312 suggests, used the Joico products and they did help....
They are kind of expensive, but worth it........

Again.......QUIT the WEN !!!!!!!!..........{#emotions_dlg.thumbdown}

I did call QVC Customer Service and even though my Wen products were purchased
over 30 days, they did refund my $$ for the Wen products that I had backed -up
and had not opened yet.......
I also called QVC's Corporate office to report the breakage, hair falling out problem
and they seemed to already know that the Wen problem existed.

Hope this helps.......Kiss

Gokimi1328282005.617905 PostsRegistered 10/25/2007Half Moon Bay, CA

Thanks Irish,

I think bleach with 40 vol developer...yes, just the outgrowth (less than 1/2 inch). The breakage occured almost at the outgrowth line! It may have been because she was combing it with a fine tooth comb from front to back..? This morning i am experiencing breakage further down when I tried VERY GENTLY to comb with wide tooth comb.

The back of my head and nape seem fine...it is the front and front hairline that seem extremely fragile.

I am dark ash blonde, fine hair with a tiny bit of wave (sort of fluffy). She does not pull the bleach through. My hair comes up very very light and wont hold any toner...It comes up light enough with just a tinge of yellow. I am not going for a natural look obviously, but it looks good...light enough to not look like I am walking around with just a bleach job. Most of the hairdressers I have gone to think it's cool. They get what I am "going for".

Anyway, I guess it's time to go to low lights and give it a rest for a while? I still think if this gal had paid attention this would not have happened and it would be fine. But does what happened mean I should not continue for quite a while?

Thanks for your reply in advance.

nytengale11328283445.4671223 PostsRegistered 8/22/2009PA

Gokimi- I don't have anything else to offer, I just wanted to tell you that I'm sorry for your hair mishap.

I would call the salon and have them fix it, too. Why should you incur any additional expense to fix your hair?

Irshgrl- you gave some great info. I always enjoy reading your posts and you seem very knowledgeable. I admire your passion and dedication to your career.

Have a great day.

nytengale1

Irshgrl312­011328286221.75714455 PostsRegistered 3/14/2006
On 2/3/2012 winamac1 said:
On 2/2/2012 irshgrl312 said:

Before becoming an aesthetician, I was a master hair stylist for over 10 yrs specializing in corrective color. That is all I did was color, corrective color, foils, etc...

First off, you need to be as gentle as you can with your hair right now. What day did you have this done? It takes the hair about 72 hours for the cuticle to close back up (which is won't close completely because it is so damaged) so even putting it in a ponytail could cause more breakage.

I would go back to the salon where you got this done ASAP. Do not wait one day. You need a protein treatment. Your hair is super porous right now from the damage. When hair is porous it results in frizzy and very breakable hair. Using a treatment with protein will help to fill up those porous areas. You will need a combination of a good protein treatment and a good moisturizer to help soothe the hair. Also, protein can make hair a little straw like so it is important to use a good moisturizer with it so when you come it out you have as little breakage as possible. You don't want to over do protein though. I would suggest no more than 2 protein treatments a week. Too much of protein is not a good thing. Trust me on this. Not every person who colors hair is color savy and really knows a lot about it. This is why there are people who specialize in this and make a lot of money because it is not an easy thing to do. Please do not let the staff tell you that you do not need a protein treatment or a moisturizer (they may do this to save money and cover their butts).

I would also strongly suggest two great products. They are made by Joico and called K Pak (which is keratin protein) and it will start to fill your porous hair and strengthen it. Second you will need to get Joico Moisture Recovery Treatment Balm. You will use this AFTER using the KPak treatment. This will help aid your hair recover its elasticity and to help smooth the cuticle of the hair. It will also be great at detangle the hair because bleached damaged hair can be like mushy cotton candy when wet and VERY delicate. Please use a wide tooth comb when running this through in the shower. Use the KPak first and leave on for up to 15 min or so then rinse thoroughly and use the Balm and leave that on for a bit and use the wide tooth comb to GENTLY comb through hair when Balm is still in it. After you rinse put a little more Balm (size of dime or nickel) into your hands and massage in (especially ends and more damaged parts) and use as a leave in. Don't rinse it out. This will help protect it and keep it from being a tangled mess. These Joico products you will use at home.

If they happen to sell Joico at the salon you go to, I would insist that they pay for these two products to use there when you come in and to send you home with these two as well for future use.

great info Irish!! ITA w/ your comments. Too much protein is not good and some overdo it. I, too, like Joico and have used it. Is the BALM a rinse out item? I thought it was a leave in? THANKS!!! Great info!

Hi! No, the Balm isn't a leave in (I think that is what you meant) item but the only thing that makes something leave in or rinse out is simply what is printed on the container. It contains the same essential ingredients but a leave in is usually a little thinner. I use all kinds of conditioners that aren't meant to be used as leave in as leave in. As long as you use a little bit with the hair still wet, it serves the same exact purpose as a leave it. I do with almost every conditioner I use because I color treat my hair and I like a little bit on there to make it easier to comb through and it also adds extra UV protection which is a big reason why color fades. See people actually think there is a difference in a leave in conditioner and one that you rinse out and in reality there really is no difference at all except leave ins are usually (not always) just a little thinner in consistency.

dsky1328286391.591064 PostsRegistered 1/3/2009

Without seeing your hair it is hard to say whether you should continue the high lift color you use but here is a suggestion. I know how addictive light blonde hair is and I love that look also. I would wait about 3 weeks and place a more gentle solution on the front area and apply it last. I use double forty high lift blondes on some of my clients and I always put Silk Infusion on the hair before applying the color, especially on the front hairline pieces. This type of blonding should be done be a very experienced hairdresser.

ValentinaB­on1328286857.016934 PostsRegistered 3/18/2011

I just wanted to tell the OP that I totally know how she feels and sympathize with her greatly! I had a drunk stylist leave the bleach on my hair for a long, long time while she got drunk in her car. My hair was a mess afterwards and breaking all over the place. It was horrible. I had long hair at the time but had to have it cut since it was breaking all over anyway. Fortunately, I found a wonderful stylist (who, like Irshgrl312) was a color SPECIALIST and with his help (and WEN!) I got my hair back on track. It took awhile but my hair is now better than it has ever been, I still get my beautiful blonde color I love, and I have not had a problem with any hair breakage since.

It is sad some stylists just don't know to do color processing correctly and I stongly urge those that get their hair colored at a salon choose someone who specializes in color.

Good luck to you and just be gentle on your hair for a bit. I think you've gotten some good ideas between irshgrl132 and dsky.

BTW- when I went to see my current stylist after my last stylist fried my hair, he REFUSED to do any more color to it until we got it back to a bit of a healthier state.

Good luck and big hugs to you!

DUH....WENing! :)

Irshgrl312­011328287566.1914455 PostsRegistered 3/14/2006
On 2/3/2012 Gokimi said:

Thanks Irish,

I think bleach with 40 vol developer...yes, just the outgrowth (less than 1/2 inch). The breakage occured almost at the outgrowth line! It may have been because she was combing it with a fine tooth comb from front to back..? This morning i am experiencing breakage further down when I tried VERY GENTLY to comb with wide tooth comb.

The back of my head and nape seem fine...it is the front and front hairline that seem extremely fragile.

I am dark ash blonde, fine hair with a tiny bit of wave (sort of fluffy). She does not pull the bleach through. My hair comes up very very light and wont hold any toner...It comes up light enough with just a tinge of yellow. I am not going for a natural look obviously, but it looks good...light enough to not look like I am walking around with just a bleach job. Most of the hairdressers I have gone to think it's cool. They get what I am "going for".

Anyway, I guess it's time to go to low lights and give it a rest for a while? I still think if this gal had paid attention this would not have happened and it would be fine. But does what happened mean I should not continue for quite a while?

Thanks for your reply in advance.

I have no idea why a stylist would comb through wet hair that is just been colored (let alone bleached) with a fine tooth comb. That is beauty school 101 that you don't do that. Hair that has just been process whether by perm, color, straightening is particularly fragile because the cuticle of the hair is still opened. It makes it really vulnerable. That is why after a perm you are told not to wash your hair for so many days. They want to give the hair time to have the cuticle to start to close and memorize that curl it was just given, if you use shampoo on it, chances are greater you want get that nice curl and more frizz. Same with having it straightened. They advise against shampoo or even wearing a ponytail because you could have breakage where the ponytail holder is holding it or when you take it out.

Good God, I thought you were going to say you were a very dark brown in your natural level that is why they were using a 40 volume with bleach. You are a dark ash blonde so why (do you know) are they even using bleach on your hair? Can it not be brought up to a very pale blonde with a high performance blonde and high performance developer, those can usually lift up to 5 or 6 levels. That would be far less damaging.

I know just the color you are going for, I get it and I like it. My own hair is a dark ash blonde also and I have foils done that bring it to a fairly light blonde and I don't use a bleach and my hair is pretty darn healthy. I will post a pic of myself so you can tell me if your hair is lighter than mine. I could actually get it blonder without bleach but I am good with this color because I would have to go more often for touch ups and I just hate sitting there getting my hair colored... It is so boring.. Lol! Shhhh... Don't tell anyone I said that. I will work on posting a picture so you can see if your hair is lighter or darker than mine. I just think you can use a color instead of bleach and that would be a lot less damaging. Let me work on the picture. I recently got a new computer and I don't know if I can figure out how to post a pic.

Irshgrl312­011328287981.17314455 PostsRegistered 3/14/2006
On 2/3/2012 nytengale1 said:

Gokimi- I don't have anything else to offer, I just wanted to tell you that I'm sorry for your hair mishap.

I would call the salon and have them fix it, too. Why should you incur any additional expense to fix your hair?

Irshgrl- you gave some great info. I always enjoy reading your posts and you seem very knowledgeable. I admire your passion and dedication to your career.

Have a great day.

Thank you very much Nytengale1, that was nice of you to say.

lavendar1328289736.8631426 PostsRegistered 7/13/2006

Where can I get the Joico products?

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