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Have questions about the HALO 5500 Portable Power Charger? See questions previously answered by our HALO Experts!

Started 1363369710.697 in Electronics Talk, Hosts & Personalities, TSV Talk | Last reply 1364328179.73 by 1fluffy1

Have questions about the HALO 5500 Portable Power Charger? Our experts are here to answer your questions! Here are the most frequently asked questions from our customers about the HALO 5500 Portable Power Charger. Reply to this blog with your questions and check back on Tuesday, March 19th starting at Midnight ET and get live answers from our HALO experts.

 

Q: What is the difference between this HALO and the previously offered Pocket Power 2800?

 

A:  This charger has almost twice the battery power of the Pocket Power 2800 (5,500 mAh versus 2,800 mAh). This increased capacity allows the user to charge a greater range of electronic devices, including those that require a higher input voltage, like tablets. The 5500 is also designed to allow the user to charge two devices at the same time (assuming one of the devices requires a micro USB charging connection).

Q: Is this compatible with all cell phones?

A: Yes, the output voltage is compatible with all cell phones and will work with all cell phones provided the user has the appropriate tip to fit their cell phone or has a USB connector cable that came with their phone or was purchased separately.  The cell phone industry has moved to standardize all the charging inputs to a micro USB connector so all new cell phones will work going forward. Cords or tips that allow the Portable Power Charger 5500 to work with all cell phones do exist in the marketplace.

Q: How do you charge an iPhone 5 with the HALO?

A: The user would need to use the white cord that came with the iPhone from Apple. Plug one end into the phone and the other end into the output USB port on the Pocket Portable Power 5500.  A convertor connector is also sold that will allow a user to go from the micro USB tip or 30-pin connector tip to the iPhone 5 tip.

Q: Can it charge a GPS?

A: Yes.

Q: Can it charge tablets including the newest versions of iPads?

A: Yes, partially. Click here to see information about the Battery Life!

 

Q: Will it recharge a rechargeable digital camera or camcorder?

A: Yes.

Q: How do you charge this unit itself?

A: There is a standard USB input charging cable built into the unit. The user can plug this into a computer USB port to charge the unit through the computer while the computer is on. The unit can also be charged thru an AC wall or car charger with a USB port using the built-in USB cable. (These chargers often come with most phones and all iPhones or may be purchased separately.)

Q: How long does it take to charge this device?

A: It takes approximately 7 hours.

 

Q: Does the HALO have a charge indicator to let you know when to recharge it?

A: Yes, there are three lights on top of the unit that indicate the battery level.

Q: Are you able to make phone calls while your phone is charging on the HALO?

A: Yes.

 

What other questions can our experts answer for you?


Blog Author Posts |<< < Prev Next > >>|
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Mei1363518848.3471 PostsRegistered 3/17/2013
Will it charge a Nintendo 3DS? I have the smaller Halo and the tips do not work for the 3DS.

AladdinSane1363540671.09711 PostsRegistered 4/30/2007
Hi...Can I use the TSV of March 19th, the Halo recharger, to recharge a Toshiba Thrive Android tablet which uses a small tube like recharger to ordinarily charge this tablet? Many thanx... Peace!<-AladdinSane <- :-)

muffindog1363544209.12717 PostsRegistered 1/9/2005Nebraska

How much exactly does this weigh? Will it charge the Nexus 7 tablet and the Galaxy SII smartphone?

TracyKulak1363650835.9231 PostsRegistered 3/18/2013

Does this charge the Ipod Touch 4?

QVC BUYER1363666664.89313 PostsRegistered 10/2/2007

I have a Motorola Rival/ do you know if this device works with that phone?...I have purchased other devices which did not work with my phone...please advise,,,,,,

cerinthe1363666858.8272586 PostsRegistered 7/12/2005
What is the output of the USB outlet, ie, does it have a 2.1 Amp output (which is a higher output typical of tablet chargers) ? Thanks! Just wondering how fast it will charge my ipad vs my iphone...

beebee100001363667254.68714 PostsRegistered 3/6/2011

Does this device work with the HTC EVo Design? It's an Android phone.

bigsister1363668313.9675096 PostsRegistered 5/15/2010Southern California

Hello, will this Halo charge my LG800 cell phone/Tracfone?

Betty boop1363669388.2171 PostsRegistered 3/18/2013

Is the Halo compatible with the LG Voyager cell phone?

Lampworker1363676343.1231 PostsRegistered 3/19/2013
We are considering buying one of these to have in the glove compartment for emergencies. Does charging it and not discharging it for a long period of time adversely affect the battery?

Halo Team1363695938.23221 PostsRegistered 11/19/2012
On 3/17/2013 Mei said: Will it charge a Nintendo 3DS? I have the smaller Halo and the tips do not work for the 3DS.

It comes with the same 3 tips as the Pocket Power 2800. For your Nintendo 3DS you will need to purchase a connector tip with DC end or a USB connector cable with the Nintendo connector on the other end. These are available on line ie. Amazon.com or at a retailer like Radio Shack.

Halo Team1363696240.21221 PostsRegistered 11/19/2012
On 3/17/2013 muffindog said:

How much exactly does this weigh? Will it charge the Nexus 7 tablet and the Galaxy SII smartphone?

The Pocket Power 5500 weighs apprx. 7 oz. Yes, it will charge both the Nexus tablet and the Galaxy SII.

Halo Team1363696406.903221 PostsRegistered 11/19/2012
On 3/18/2013 TracyKulak said:

Does this charge the Ipod Touch 4?

Yes it does.

Halo Team1363696492.803221 PostsRegistered 11/19/2012
On 3/18/2013 cerinthe said: What is the output of the USB outlet, ie, does it have a 2.1 Amp output (which is a higher output typical of tablet chargers) ? Thanks! Just wondering how fast it will charge my ipad vs my iphone...

Yes the USB output is 2Amp.

JamicaJamm­er1363696665.5272036 PostsRegistered 1/14/2013

I've heard that the "charge" on the cell phone, etc. from this device lasts less than 7 minutes. True/false?

marygrove1363696689.272 PostsRegistered 12/6/2011

Received this Halo for Christmas but I have an older Kindle. None of the tips included with this Halo fits the small recepticle on the Kindle. What can I do?

JamicaJamm­er1363696718.9172036 PostsRegistered 1/14/2013

How long with the charge in this unit last if it is fully charged, then stored say, in my car for emergencies?

JamicaJamm­er1363696909.712036 PostsRegistered 1/14/2013
On 3/19/2013 marygrove said:

Received this Halo for Christmas but I have an older Kindle. None of the tips included with this Halo fits the small recepticle on the Kindle. What can I do?

Yes, those reviews (complaints about not enough tips/didn't fit) kept me from ordering that at Christmas time.

Halo Team1363697060.86221 PostsRegistered 11/19/2012
On 3/18/2013 QVC BUYER said:

I have a Motorola Rival/ do you know if this device works with that phone?...I have purchased other devices which did not work with my phone...please advise,,,,,,

I believe the Motorola Rival uses a micro USB input connector and a micro USB tip is included with the Pocket Power 5500. The Pocket Power has a 5V output and is compatable with all mobile phones. A user only needs to have the correct connector whch if not one of the 3 included, the appropriate tip can be readily purchased in the market. Also, many phones are supplied with a USB connector cable which will work on the Pocket Power 5500.

Halo Team1363697154.49221 PostsRegistered 11/19/2012
On 3/19/2013 JamicaJammer said:

I've heard that the "charge" on the cell phone, etc. from this device lasts less than 7 minutes. True/false?

False. It fully charges the cell phone battery so user will get the same performance that the battery provides when charged from an AC wall charger.

Halo Team1363697238.79221 PostsRegistered 11/19/2012
On 3/19/2013 JamicaJammer said:

How long with the charge in this unit last if it is fully charged, then stored say, in my car for emergencies?

It will last for 12 months without losing any detectable charge. This was verified by an independent outside testing lab.

Halo Team1363697358.023221 PostsRegistered 11/19/2012
On 3/19/2013 Lampworker said: We are considering buying one of these to have in the glove compartment for emergencies. Does charging it and not discharging it for a long period of time adversely affect the battery?

No, storing it does not affect the battery...it will last for 12 months without losing any appreciable battery charge.

celtic211363697853.6031 PostsRegistered 3/19/2013

most ereaders require they be hooked up to a computer to charge. will this charge that type of ereader?

rrhen1363698195.691 PostsRegistered 2/7/2011

Will this work with a Motorola Electrify™ M?

Halo Team1363698868.07221 PostsRegistered 11/19/2012
On 3/18/2013 bigsister said:

Hello, will this Halo charge my LG800 cell phone/Tracfone?

Yes it will. Best I can tell from the LG800 specs online it uses a micro USB connector tip for input charger which is 1 of the 3 tips supplied with the Pocket Power 5500.

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