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What Is Roku? FAQS

Posted by Craig, QVC Electronics 1323367203.313

What is Roku?

Roku is a small box that connects to your home Wi-Fi signal and streams over 300 channels to your television set. You connect the Roku to your TV through the included AV cables or HDMI cable. The only other connection you’ll need to make is plugging the Roku unit into a wall outlet.

What can I watch?

You’ll have access to more than 100,000 movies and TV shows. Things like sports, holiday classics, news programs, and your favorite television shows are just a click away. There are more than 300 channels to choose from, and the vast majority are free. Services like Netflix and Hulu Plus require a monthly subscription, but there's no monthly charge for the Roku device. Once you buy it, you own it. So if the only things you want to watch are the free Roku channels (there are more than 270 free channels with tons of good stuff), you’ll never have to pay for anything after you hook up your Roku.

Will this replace my cable?

Maybe, maybe not. Roku does not broadcast live channels like the major networks or QVC, so it won't replace cable for many people. If you want to watch it live, you’ll a need connection (like cable) to the networks. What Roku does do is let you watch many of those shows the next day without having to remember to record them. The Hulu Plus channel is a great way to do this for many of today’s favorite shows.

How much content can I download?

You’re not downloading anything. You’re streaming, and there's a big difference. If you were downloading a program, you would need storage space to hold onto this content. By streaming, you’re not saving your shows anywhere. You’re just watching them. They're available whenever you want them. You don’t have to save (and worry about losing) anything. If you want to watch it, simply stream it anytime. That's the advantage of having the Wi-Fi connection. So stream until your heart’s content!

Where will this fit into my life?

Here’s a good example. I’m currently redoing my basement, and I plan on putting a TV and a couple of couches down there. Since I already have cable and HBO in the family room, Roku is going to be a perfect fit for the basement TV. My girls will be able to stream their favorite movies off of Netflix, and I can watch hockey from around the continent on Roku's NHL channel. Plus, since we're paying for HBO through the cable box in the family room, my wife can stream all of her favorite HBO shows through the HBO GO channel on the Roku. Therefore, I won’t need another cable box sitting on top of the TV in the basement. If we want to watch QVC or a show currently running on one of the major networks, we can still do that on the TV upstairs. Roku does not provide everything your cable service does, but it's an awesome supplement to your current service. For some, it might be even better because there's no monthly fee for Roku.

If you have any other questions, please visit my Facebook page (Craig Smith QVC) or check out the Roku website.

—Craig Smith

Blog Author Posts
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CleopatraO­ne1325366831.3231 PostsRegistered 12/31/2011

What is error code 014?

Nio1325980074.971 PostsRegistered 1/7/2012

I have a question, I am looking to buy this product and I am very confused about what channels you are able to watch. Can someone tell me what channels are available and what kind of responses this has, because do to the economy I am looking to cut of my satelite network but I still want to be able to watch sprots and movie and tv show I usually watch and this is why I have not purchased this product yet. Please advise. Thanks

HMSKitten1326173098.851 PostsRegistered 1/9/2012

Can I watch YouTube videos on Roku?

Miss Dusty­ Bunny 11326177684.3534302 PostsRegistered 8/17/2006Sunny South Jersey "The Garden State"

How do I hook it up with having a cable box?

I'm an electronic dope. TIA

Miss Dusty Bunny 1
Each day of life is a gift from our Lord.Treasure it always!

thesoudnguy1326179735.5072 PostsRegistered 1/10/2012

VERY excited. Just ordered it! Although you state it CAN'T replace cable-tv due to lack of LIVE content, like Fox News, in your expert opinion, will it at least still give me enough pre-recorded content so I can, at least, "downgrade" my extremely high-priced monthly cable service to just basic plus internet, while also trading in my expensive rented DVR box for a "regular" HD Cable Box (which is free of charge each month) since I will have no need to "store" recorded programs anymore?

onright1326199004.31 PostsRegistered 1/10/2012
On 12/31/2011 CleopatraOne said:

What is error code 014?

lplilly1326200249.0072 PostsRegistered 1/10/2012

We were going to run a cable line to our patio. Will this work instead? We have cable and cable DVR boxes inside the home.

grannyjan1326210705.763193 PostsRegistered 1/20/2006

I can do this can't be any harder than setting up a new computer....

Except for Error code 014.

I never did get a welcome screen it just saw my network and wanted to know if that was the one I wanted I said yes. The next screen said to put in my network password, I did. A little screen popped up that had 3 things that had to happen before I was hooked up.

First one getting the internet.....green.

Next connecting to my network.......red.......code 014 try again...

the third I don't know never got that far...

I was on chat with Roku for over an hour and a half...running from one end of the house to the other. While they were nice and we did get to a screen that had the purple Roku letters jumping around it went right back to my seeing my network and I went round and around. I had to fix supper so I said I would try today but I think it is going back...

So not sure the exact meaning of Error Code 014 I think it means that you have to see what comes first cussing or throwing....lol......

Cheri11326223109.922 PostsRegistered 1/10/2012

What is the difference between the XD and the XS?

Tillt1326234988.622 PostsRegistered 1/10/2012
On 1/7/2012 Nio said:

I have a question, I am looking to buy this product and I am very confused about what channels you are able to watch. Can someone tell me what channels are available and what kind of responses this has, because do to the economy I am looking to cut of my satelite network but I still want to be able to watch sprots and movie and tv show I usually watch and this is why I have not purchased this product yet. Please advise. Thanks

Tillt1326235075.42 PostsRegistered 1/10/2012
On 1/10/2012 Tillt said:
On 1/7/2012 Nio said:

I have a question, I am looking to buy this product and I am very confused about what channels you are able to watch. Can someone tell me what channels are available and what kind of responses this has, because do to the economy I am looking to cut of my satelite network but I still want to be able to watch sprots and movie and tv show I usually watch and this is why I have not purchased this product yet. Please advise. Thanks

Last edited on 1/10/2012

Last edited on 1/10/2012

TarBabyJim1326243988.781 PostsRegistered 1/10/2012
On 1/10/2012 Cheri1 said:

What is the difference between the XD and the XS?


I want to know too.

Bambino511326247708.6031 PostsRegistered 1/10/2012

Can the Roku be used with a Mac computer?

Deebra1326253902.771 PostsRegistered 8/27/2011

What is the difference between the XD and the SX. Around X-Mas I purchased the SX version and now you have the XD. Please tell us what the difference is....

BillyC1326255263.2772 PostsRegistered 11/10/2011
On 1/9/2012 HMSKitten said:

Can I watch YouTube videos on Roku?

hitsoj1326255625.211 PostsRegistered 1/10/2012
On 1/10/2012 TarBabyJim said:
On 1/10/2012 Cheri1 said:

What is the difference between the XD and the XS?


I want to know too.

Pansyt1326258129.941 PostsRegistered 1/10/2012
On 1/10/2012 Tillt said:
On 1/7/2012 Nio said:

I have a question, I am looking to buy this product and I am very confused about what channels you are able to watch. Can someone tell me what channels are available and what kind of responses this has, because do to the economy I am looking to cut of my satelite network but I still want to be able to watch sprots and movie and tv show I usually watch and this is why I have not purchased this product yet. Please advise. Thanks

osang8281326261256.65761 PostsRegistered 1/10/2012Chicago, IL
On 1/10/2012 Cheri1 said:

What is the difference between the XD and the XS?


I think they said the handheld controller that have extra buttons that can be used to work with controlling the many games included in the Roku channels.

I want to go to the place where there are lots of dogs and lots of Dooneys . . .

Miss Dusty­ Bunny 11326480752.574302 PostsRegistered 8/17/2006Sunny South Jersey "The Garden State"

Are we ever going to get our Questions answered?{#emotions_dlg.scared}

Miss Dusty Bunny 1
Each day of life is a gift from our Lord.Treasure it always!

icedolphin1326700078.591 PostsRegistered 1/16/2012
On 1/13/2012 Miss Dusty Bunny 1 said:

Are we ever going to get our Questions answered
would love to know the anwers,I order this and these are very good questions.where can I find the answer's thanks icedolphin318@aol.con

caspian1327464997.3431 PostsRegistered 1/24/2012

I bought Roku 2xs from QVC, rcd today, cannot set up. I believe both you and Dan (host) said that if I have cable and internet service, I do not need a router. The booklet says you will need a router. Why weren't QVC customers told this? Please explain.

maymas1328677894.3831 PostsRegistered 2/7/2012

Could you please tell me the difference between the XD and the SX Roku?

monkey511331313496.7431 PostsRegistered 3/9/2012
On 1/24/2012 caspian said:

I bought Roku 2xs from QVC, rcd today, cannot set up. I believe both you and Dan (host) said that if I have cable and internet service, I do not need a router. The booklet says you will need a router. Why weren't QVC customers told this? Please explain.

Ditto I am having the same probelm. I feel this was a waste of money.

zumi1359496039.941 PostsRegistered 1/29/2013
On 1/10/2012 Cheri1 said:

What is the difference between the XD and the XS?

sonic_qvc1378548299.882 PostsRegistered 9/7/2013

While this is an old thread I can see some of these questions were never really answered. Here are some answers that will hopefully help as I own two Rokus:

1. Do you need a router? Yes, for Rokus to work you need a router as it accesses the Internet to stream video and audio content to your TV via your Roku box.

2. Can you watch YouTube on Roku? While YouTube is not an official channel yet, there are ways to watch it. Please click this link on how to get YouTube on Roku.

3. What channels can you watch? There are over 750 channels and more are being added all the time. Please click this link to get an idea of the top Roku channels: Best Roku channels.

4. Can a Roku be used with a Mac computer? Roku doesn't need any computer to work, whether a Mac or a PC. You just need a router and connect via Wi-Fi or Ethernet connection.

5. What is the difference between the XD and XS? These are older models with the XD and XS being discontinued.

If you have anymore questions please check out this site for all your Roku questions, including a comparison chart of the latest models and accessories: What is Roku.

-sonic

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