Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
-
Blogs & Forums
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Have a question for the HairMax team about hair loss and the HairMax LaserComb?
Check out the frequently asked questions below and if you don’t see the answer you were looking for, post your questions here. Don't forget to check back to see answers from our HairMax consultants!
Q: I’m just starting to notice that my hair is thinning. Is it too early to start treatment with HairMax?
A: HairMax is intended for males and females in the early to moderate stages of hair loss. It's not intended for those with advanced hair loss. If you wait to treat hair loss, it may progress to the point where the follicles cannot be reactivated to grow hair, so it’s best to start treatment as soon as you begin to notice thinning hair.
A: HairMax is intended for males and females in the early to moderate stages of hair loss. It's not intended for those with advanced hair loss. If you wait to treat hair loss, it may progress to the point where the follicles cannot be reactivated to grow hair, so it’s best to start treatment as soon as you begin to notice thinning hair.
Q: How do I know if my hair loss is normal or excessive?
A: Everyone loses hair and it’s absolutely normal to lose hair every day. However, if you notice that hair is not growing back and you’re seeing more of your scalp, it may be a sign that it’s time to start treatment.
A: Everyone loses hair and it’s absolutely normal to lose hair every day. However, if you notice that hair is not growing back and you’re seeing more of your scalp, it may be a sign that it’s time to start treatment.
Q: Should I use the HairMax LaserComb all over my scalp or only to the affected areas?
A: It’s best to use HairMax on all areas of your scalp to promote overall hair and scalp health. For those occasional days when you’re in a rush, it’s okay to treat just the thinning areas.
A: It’s best to use HairMax on all areas of your scalp to promote overall hair and scalp health. For those occasional days when you’re in a rush, it’s okay to treat just the thinning areas.
Q: Should I use HairMax on wet or dry hair?
A: You can use it on dry or damp hair.
A: You can use it on dry or damp hair.
Q: If I use hair styling products, is it okay to use HairMax or do I need to wash my hair first?
A: It’s best to use HairMax on a clean scalp before applying hair styling products. Any hair- care products such as sprays, gels, and lotions can build up on the laser window and block the laser light from effectively reaching the follicle. If this happens, simply remove the teeth and clean the laser window with a damp cloth.
A: It’s best to use HairMax on a clean scalp before applying hair styling products. Any hair- care products such as sprays, gels, and lotions can build up on the laser window and block the laser light from effectively reaching the follicle. If this happens, simply remove the teeth and clean the laser window with a damp cloth.
Q: I have color-treated hair. Can I still use HairMax?
A: Yes, HairMax is safe for color-treated hair.
A: Yes, HairMax is safe for color-treated hair.
Q: Can I use HairMax to grow back my eyebrows or hair on other parts of my body?
A: No, HairMax treats hereditary hair loss in men and women. It will not work on other parts of the body.
A: No, HairMax treats hereditary hair loss in men and women. It will not work on other parts of the body.
Q: Can I use the HairMax LaserComb more than three times a week to see faster results?
A: No,we've found that three times a week is the optimal amount of usage. Using the HairMax LaserComb more than three times a week has not been shown to provide better results.
A: No,we've found that three times a week is the optimal amount of usage. Using the HairMax LaserComb more than three times a week has not been shown to provide better results.
Q: Do I have to use HairMax for the rest of my life?
A: HairMax LaserComb treatment should become a part your hair beauty regimen, much like brushing your teeth to maintain healthy teeth and gums. If you stop using the device, your hair loss may gradually regress.
A: HairMax LaserComb treatment should become a part your hair beauty regimen, much like brushing your teeth to maintain healthy teeth and gums. If you stop using the device, your hair loss may gradually regress.
Q: Am I too old to use HairMax?
A: HairMax can be used by people of all ages over 18. Studies have shown that age is not a factor; it’s the progression of your hair loss that determines how well HairMax will work for you. HairMax is ideal for treating those with early to moderate hair loss. It’s not intended for advanced stages of hair loss.
A: HairMax can be used by people of all ages over 18. Studies have shown that age is not a factor; it’s the progression of your hair loss that determines how well HairMax will work for you. HairMax is ideal for treating those with early to moderate hair loss. It’s not intended for advanced stages of hair loss.
Q: Is the laser power of the HairMax LaserComb diminished if the battery is not fully charged?
A: If the laser power diminishes because of low battery, the device will automatically power off. If this should happen while in use, simply plug in the power supply and continue your treatment.
A: If the laser power diminishes because of low battery, the device will automatically power off. If this should happen while in use, simply plug in the power supply and continue your treatment.
What other questions can our HairMax experts answer? Let us know below!
Information provided by HairMax.
*You're signing up to receive QVC promotional email.
Manage Your Account
Find recent orders, do a return or exchange, create a Wish List & more.
Get More with QCard®
Enjoy Your QCard Easy Pay Perk!
Customer Service
Work with Us
Stay Connected
Download Our QVC Apps
This is Shopping Brought to Life.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788