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Keeping You Informed
One way QVC is “at your service” is by keeping you informed. Our E-Mail Services keeps it simple.

This is how it works: when your email address is on your customer account, you can elect to be informed via an email for these types of notices:
  • E-mail Notifications - learn about upcoming events, new products, special offers
  • QVC Customer Service Correspondence – informs you about Waitlist, credit card orders and special messages.
  • Order/Shipping Confirmations - for orders placed over the phone and on the web
  • Our QVC Program Guide – sent weekly
Use our E-Mail Services tool on QVC.com to make your selections. Click into “My Account” and then click into “QVC Communications Settings – E-Mail Subscriptions” to see which options you’re currently signed up for. And, please use E-Mail Services in QVC.com to add your email address to your account if you haven’t already given it to us. When you do, you’ll be joining our cause to work together to reduce our usage of resources like paper and gasoline.

Here’s how to be sure you’re signed up: On QVC.com in E-Mail Services, when you select the checkbox for “QVC Customer Service Correspondence,” you’ll receive the majority of customer service information in your designated email box instead of by letter.

Use this same section to be in the know about our Today's Special Value® ahead of time by signing up for the Today's Special Value® Email. E-Mail Services is also the place to select any of our free, monthly E-Newsletters related to your interests, such as beauty, cooking, “What’s new at QVC,” and more.

We’ve made it very handy for you to update your email address online. And, just let us know if you have an idea for an E-newsletter or type of email you would like us to consider. Our Customer Service representatives are happy to share your comments with the appropriate departments.

All the best,
Dan
2 Comments
If you have a 30 day guarantee of your products and say they can be returned if you are not satisfied then why are some people getting letters telling them they are having to many returns and etc. I think this is conflicting to what your host say when they are selling your products. The customer usually has to pay the return shipping charges. Please let the powers that be know that if they are going to send out this type of letter then they need to make it clear when they are selling products that if you return too many items then you will receive a rude letter regarding it. Now I have not received any letter but plenty of other customers have.
I am requesting that QVC bring back "My First Diamonique" . A few years back I bought this set of 3 teeny, tiny diamonique stud earrings that I wish I could repurchase today, but they do not sell them anymore.
"My first diamonique" also had teeny, tiny jewlery of all kinds. If anyone out there remembers and can help to bring back the "my first diamonique" line of jewlery I would love it!
Sincerely, Long Time Customer